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Terms & Conditions

Terms and conditions

1 About these Conditions

These are the terms and conditions which apply to your use of this website and the purchase of goods and services from us.

This website and the Goods and Services displayed on it are provided by Spin Studios Limited trading as Cycle City

You should read these conditions carefully before using this website or purchasing any goods or services from us

We reserve the right to change these Conditions at any time. Any changes to the conditions will be effective after the change is published on this website you should check these Conditions before each order as they may have changed since your last visit

When the following words with capital letters are used in these conditions this is what they mean

“Class” any exercise class provided by us

“Conditions” the terms and Conditions as set out in this document

“Goods” any goods offered for sale

“Services” Services available to you via this website including the classes

“Rides” Rides purchased via our website and in store and use to make bookings for Classes

“Studio” the Studio situated at 86 Goldstone Villas Hove East Sussex BN3 3RU

“Website” www.cycle-city.co.uk / https://www.cycle-city.co.uk

2 Users of our Classes

Anyone aged between 12 and 16 years it must provide parental consent and not use the bikes for a period exceeding 30 minutes at a time

Anyone aged below 12 must provide parental consent and use a front row bike

All users must be at least 4’11” in height

You agree to comply with our Class rules which are displayed at the Studio

Instructors and Classes are subject to change

We reserve the right to refuse you access to the studio and suspender terminate your use of the Services if we reasonably considered illegal conduct is damaging to our reputation, is in breach of these Conditions or would otherwise be in the interests of other users of the studio all participants in our Classes

3 Health Commitment Statement

Our staff, agents and subcontractors are not medically qualified so if you have any doubts about your fitness or capability to exercise we strongly recommend you get advice from a doctor first.

4 Rides

To book a Class your account must include at least one Ride.

You can purchase Rides via our website and in the Studio. Multiple rides can also be purchased as bundles at discounted rates

Price details for Rides are available on our website

Rides purchased will expire 12 months from purchase

Rides and Class bookings are not transferable to any other person and you should not allow anyone else to book Classes using your Rides

Subject to any statutory right of cancellation payment for Rides are non-refundable unless otherwise stated in these Conditions

Offers are subject to our discussion and maybe withdrawn at any time and without notice

5 Booking a Class

You can check availability and book Classes in advance online via our Website. When you book a Class, one Ride will be deducted from your account

We make every effort to ensure that there are a suitable number of Classes available at different times of the day. However, Classes are subject to availability and we do not guarantee the spaces will be available in any given class even if you have sufficient Rides in your account

If the Class if you wish to attend is fully booked you may choose an alternative class with remaining spaces. Alternatively, you may join a waitlist for the fully booked Class. When you join the waitlist, one Ride will be deducted from your account

If the Class you want to book is full, then place yourself onto the Cycle City waitlist for that class and if bikes open up we will send you an email, allowing you to book onto that class. To place yourself on the waitlist, you must have at least one Ride in your account. Once booked into the Class we will contact you to state that you have received a bike for that Class. We will assume that you want to take every Class you put yourself on the waitlist for, so if you can’t make it please ensure you remove yourself from the waitlist by 5:30 PM the evening before the Class (you can do this online or by giving us a call)

Not going to make the Class? You will need to cancel by five 5:30 PM the previous evening and we will return your Ride into your Cycle City account

If you don’t cancel your bike my 5.30 the evening before your class we will charge the Class to your account

If we cancel a class, your ride will be refunded

6 Goods

If you change your mind about any Goods purchased from us, you may return them within seven days of your receipt and we will give you a full refund provided that the Goods are on used and are not damaged. This does not affect your statutory rights as a consumer

7 Use of our Website

Use of our site includes accessing, browsing or registering to use our Website. By using the website you are confirming that you accept these Conditions and that you agree to comply with them

We may update this Website from time to time and may change the content at any time.

We do not guarantee that our website, or any content on it, will always be available or uninterrupted. Access is permitted on a temporary basis and we may suspend, withdraw, discontinue or change all or any part of our Website without notice. We will not be liable to you if for any reason our Website is unavailable at any time of any period

This Website should only be accessed using a computer linked to a secure network environment

We cannot guarantee that this Website will operate in accordance with your expectations or will be error free. If you are aware of any error on this website please contact us by email at info@cycle-city.co.uk and we will endeavour to correct it

It is our policy to virus check documents and files before they are posted on this Website. However we cannot guarantee the documents of all files downloaded from this website will be free from viruses. Accordingly for your own protection you must use virus checking software when using this Website. We exclude to the fullest extent permitted by law, all liability (save in respect of death or personal injury caused by negligence and for fraud) in connection with (a) any damage or loss caused by errors, computer viruses, other malicious code or harmful components originating or contracted from the website or from any third party websites linked to this Websites and (b) any interruptions in your access to the Website

You must not misuse our website or knowingly introduce computer viruses, other malicious code or harmful components. You must not attempt to gain unauthorised access to our Website. You must not attack our site via a denial of service attack or a distributed denial of service attack. By breaching this clause you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant enforcement authorities and we will cooperate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Website will be terminated immediately and you will indemnify us for any breach, which means that you will be responsible for any loss or damage we suffer as a result of you not complying with this clause

If you decide to access any third party Websites linked to this website, you do this in entirely at your own risk and we will not be liable for any loss or damage that may arise from your use of them. We provide these links purely for convenience and inclusion of such links does not imply that we endorse or accept any responsibility for, or have any control over, the content or use of such website. You may be subject to the terms of use applicable to such third-party sites

8 Your Username and Password

Certain areas of our Website are restricted and may only be accessed if you are registered with us and have been issued with or have chosen a username and password

You must not allow any other person to use your username, password or are the login details and must treat such information as confidential and must not disclose it to any third party. If you believe or suspect that someone else knows your login details you must contact us as soon as possible

We reserve the right to disable any user identification code or password used to access this Website at any time if in our reasonable opinion you have failed to comply with these Conditions

You shall not obtain or attempt to obtain an authorised access to an area of this Website which is only accessible with a username and password other than that which has been identified as being available to you through the logins and passwords notified to you and you will not attempt to evade out of the authentication for security procedures nor assist, encourage or permit any other person to do any of the above things

You should be aware that some of the documents, files and other information may contain personal data subject to applicable data protection legislation. You must not use that data contrary to such legislation

We shall not be liable for any losses you suffer as a result of an unauthorised access to your account until such time as you have informed us of unauthorised use or possible unauthorised use of your login details or of a breach of security at info@cycle-city.co.uk

If you are accessing an area of our Website protected by a username and password to use the Services available through it otherwise than in the course of your business, you have certain that statutory rights as a consumer regarding the performance of Services. These statutory rights will not be affected by any statement contained in these conditions

9 Intellectual Property

We are the owner of all intellectual property rights in this website These works are protected by copyright laws.

The trademarks, logos and trade name is displayed on the Website are the property of Spin Studios Limited. You are not permitted to download, copy, modify or use the intellectual property of Spin Studios Limited

10 Liability

We will compensate you for any loss or damage you may suffer if we fail to carry out our obligations under these conditions or to a reasonable standard or breach any duties imposed on us by law (including if we cause death or personal injury to you by our negligence) unless that failure is attributable to:

a) your own fault;
b) A third party unconnected with our obligations under these conditions; or
c) events which we could not have reasonably foreseen

11 Other Relevant Policies

Our privacy policy which is available online sets out the terms on which we process and use any personal data we collect from you or that you provide to us. By using this website you consent to such terms and you warrant that all data provided by you is accurate

Our cookie policy, which is available online contains information on our use of cookies

12 Information about Us

Spin Studios Limited registered office is situated at 30-34 North Street Hailsham East Sussex BN27 1DW with VAT number 234 7278 95

13 Entire Agreement

These Conditions, together with our privacy policy and cookie policy, constitute the entire agreement between you and us in relation to your use of our Website

14 Variation

We reserve the right to vary or amend these Conditions from time to time. Any changes shall take effect upon posting to this Website and our provision of Goods and Services to you

15 Severance

If any of these Conditions are, or become illegal, invalid or unenforceable in any jurisdiction, that shall not affect:

The legality, validity or enforceability in that jurisdiction of any other term or Condition, which shall continue to have full force and effect; or

The legality, validity or enforceability in other jurisdictions of that or any other term or Condition, which shall continue to have full force and effect

16 Rights of Third Parties

A person who is not a party to these conditions may not enforce any of them under the contracts (rights of third parties) Act 1999

17 Waiver

No waiver of any of these Conditions shall be valid unless provided in writing by us

18 Governing Law and jurisdiction

Any dispute arising between you and us in relation to these Conditions shall be governed by English law

We both agreed to submit to the non-exclusive jurisdiction of the English courts. However if you are resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident in Scotland, you may also bring proceedings in Scotland